Refund & Cancellation Policy

Last Updated: June 2026

At Heads Town Unisex Salon, we strive to provide exceptional services and customer satisfaction. Please review our refund and cancellation policy carefully.

1. Appointment Cancellation

Customers may cancel or reschedule appointments by contacting us before the scheduled appointment time.

2. Late Cancellation

Failure to inform us in advance may result in cancellation charges or limitations on future bookings.

3. No Show Policy

Customers who fail to attend scheduled appointments without prior notice may be restricted from booking future appointments.

4. Refund Policy

Due to the nature of salon and beauty services, completed services are generally non-refundable.

Refund requests may be considered only under exceptional circumstances, including:

  • Service could not be provided by Heads Town.
  • Duplicate payment made by the customer.
  • Technical payment processing errors.

5. Service Concerns

If you are dissatisfied with a service received, please contact us within 48 hours of your appointment. Our team will review the concern and may offer corrective services where appropriate.

6. Promotional Offers

Packages, discounted services, promotional offers, and gift vouchers are generally non-refundable unless otherwise specified.

7. Processing Time

Approved refunds, if any, may take 7–14 business days to reflect in your account depending on your payment provider.

8. Contact Us

Heads Town Unisex Salon
Brunton Rd, Above Family Mart,
Opposite Prestige Falcon Tower,
Craig Park Layout, Ashok Nagar,
Bengaluru, Karnataka 560025

Phone: +91 9110211369
Phone: +91 9513693693
Website: https://headstown.com